Fatcai99 Terms & Conditions – Complete Guide to Using Malaysia's Betting Platform

In this Terms & Conditions document, the following terms carry the meanings defined here unless the context requires otherwise:

• "fatcai99" or "Platform" refers to the fatcai99.best website together with all services, games, and features offered on it.
• "Player" or "User" refers to any individual who registers an account or uses the services of fatcai99.
• "Account" refers to the personal profile registered by a Player to access fatcai99 services.
• "Account Balance" refers to the total funds available in a Player's Account at any given time, including cash and eligible bonus credits.
• "Bonus" refers to any credit, reward, free cash, or other benefit granted by fatcai99 to a Player subject to specific terms and conditions.
• "Wagering Requirement" or "Wagering Requirement" refers to the minimum wagering amount a Player must meet before bonus funds can be converted to cash and withdrawn.
• "Services" refers to all gaming products available at fatcai99, including slots, Live Casino, Sports Betting, E-Sports, virtual sports, jackpots, and roulette.

To register and use fatcai99 services, you must fully meet the following requirements:

• Be at least 18 years old at the time of registration. fatcai99 verifies the age of all new players and will suspend any account suspected of being underage until verification is complete.
• Residents or citizens who are legally permitted to use online betting services under applicable local laws.
• Not currently subject to any restrictions that would prevent the use of online gambling services.
• Register only one account at fatcai99. Each individual is only permitted to hold one active account at any time. Registering multiple accounts under your own name or on behalf of others is strictly prohibited.
• Providing accurate, complete, and up-to-date personal information during registration, including your full name, phone number, and a valid email address.

Fatcai99 reserves the right to request additional identity verification documents at any time, including copies of a national ID, bank statements, or other documents deemed necessary to verify a Player's identity or age. Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension.

You are solely responsible for keeping your fatcai99 account login credentials — including your username and password — confidential. fatcai99 strongly recommends that you:

• Use a strong, unique password that is not shared with any other account — combine uppercase letters, lowercase letters, numbers, and symbols.
• Enable two-factor authentication (2FA) through your account settings for an additional layer of security.
• Never share your login credentials with anyone — including family members or friends you trust.
• Log out of your fatcai99 account after every session, especially when using a shared device or public Wi-Fi network.
• Notify the fatcai99 support team immediately if you suspect your account has been accessed without your authorisation.

Fatcai99 will not be liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials. Any transaction carried out using your account login details will be considered an authorised transaction, unless you have reported a compromised account to us in advance.

Fatcai99 supports the following deposit and withdrawal methods for Malaysian players:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow (including DuitNow QR)
• FPX — including Maybank2u and CIMB Clicks

Minimum deposit is RM 20 and no transaction fees are charged for any of the local payment methods listed above. Deposit funds are typically credited to your fatcai99 account within minutes.

For withdrawals, players must have completed the identity verification (KYC) process before their first request can be processed. Once verification is complete, withdrawals to e-wallets such as Touch 'n Go and GrabPay are typically processed within 15 minutes, while withdrawals to a bank account via FPX take between 15 minutes and 1 hour depending on the bank's processing times.

Fatcai99 reserves the right to request additional verification for any withdrawal request that exceeds a certain amount or is deemed to require further review for compliance purposes. This process may take up to 3 business days in certain cases.

Fatcai99 offers a variety of bonuses and promotions to players from time to time. All bonuses are subject to the following conditions unless otherwise stated in the specific offer terms:

• Each bonus has Wagering Requirement as stated — this is the total wagering amount that must be reached before bonus funds can be converted to withdrawable cash. For example, a RM 50 bonus with a 20× wagering requirement means you must place a total of RM 1,000 in bets before a withdrawal is permitted.
• Bonuses may only be claimed once per offer unless stated otherwise. Attempting to claim the same bonus more than once — including through multiple accounts — constitutes fraud and will result in the cancellation of all associated bonuses.
• Fatcai99 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time with or without prior notice if there is reasonable cause, including evidence of misuse.
• Bonuses are non-transferable between accounts and hold no cash value unless the wagering requirement has been fully met.
• Some games may not be eligible, or may only partially contribute, towards a bonus wagering requirement. The list of eligible games is stated in each bonus's terms.

All bets placed on fatcai99 are final once confirmed by the system. Players are responsible for ensuring all bet details are correct before confirmation. fatcai99 will not void confirmed bets except in cases of exceptional technical circumstances.

For Sports Betting markets including Malaysia Super League football, EPL, and badminton, the odds displayed at the time a bet is placed are the applicable odds, unless there is a clear error in the odds setting. In the event of a palpable error, fatcai99 reserves the right to void the affected bet and return the funds to the Player's account.

• Minimum and maximum bet limits for each market are shown in the betting interface and may vary depending on the game type and account.
• Fatcai99 reserves the right to limit or reject any bet without providing a reason if deemed necessary for platform risk management.
• For Live Casino games, the dealer's decision is final. Any disputes regarding game outcomes will be resolved based on the video recording of the relevant session.
• All RNG games at fatcai99 use independently audited random number generators. The outcome of every round or session is entirely random and free from any external influence.

Fatcai99 is committed to supporting Responsible Gambling among all our players. Our platform provides a range of features that help players manage their gambling habits more effectively:

• Deposit Limits: Set daily, weekly, or monthly deposit limits through your account settings. Limits take effect immediately and cannot be increased within a 24-hour period.
• Bet Limits: Set a maximum stake per bet for added control over your spending.
• Play Time Limits: Enable session time alerts to notify you when you are approaching the session time limit you have set.
• Self-Exclusion: Temporarily or permanently block your account using the self-exclusion feature, which can be activated from your account settings or by contacting the fatcai99 support team.

If you are concerned about your own gaming habits or those of someone you know, please reach out to the fatcai99 support team, who are ready to assist and direct you to appropriate support resources. For more information, visit the Responsible Gambling ours.

The following actions are strictly prohibited on the fatcai99 platform and may result in immediate account suspension or freezing:

• Registering more than one account, whether under your own name or using another person's identity.
• Using automation software, bots, scripts, or any other technical means to access, play, or place bets on fatcai99 without written authorisation.
• Abusing the bonus or promotions system through systematic hedge betting, coordination with other players, or exploiting system vulnerabilities.
• Any form of money laundering conducted through repeated deposits and withdrawals without meaningful betting activity.
• Sharing your login credentials or allowing another individual to access your account.
• Providing false information during registration or the KYC verification process.
• Disrupting or attempting to disrupt the normal operation of the fatcai99 platform through any technical means.

Fatcai99 takes the privacy of all our players seriously. All personal data collected during registration and platform use is protected with 256-bit SSL encryption and handled in accordance with our strict privacy policy.

The data we collect is used solely for the following purposes:

• Verifying a Player's identity and age in accordance with compliance requirements.
• Processing deposits, withdrawals, and other financial transactions securely.
• Delivering effective and personalised customer support.
• Meeting legal obligations and international compliance requirements.
• Sending account-related communications and relevant promotional offers (subject to your communication preferences).

Fatcai99 does not sell or rent Players' personal data to any third parties. Data is shared only with trusted payment service providers to process transactions, and only to the extent necessary for that purpose. For more information, please read Privacy Policy in full.

Fatcai99 reserves the right to suspend or close any Player account at any time if there is reasonable cause, including but not limited to:

• Violation of any term set out in this Terms & Conditions document.
• Evidence of fraud, money laundering, or other illegal activity.
• Failure to provide the requested identity verification documents within the specified timeframe.
• A self-exclusion request submitted by the Player through the self-exclusion feature.
• Accounts that have been inactive for more than 24 consecutive months.

Players may also request to close their own account at any time by contacting the fatcai99 support team via email at support@fatcai99.best. For accounts closed at the Player's own request, any valid remaining balance (subject to applicable wagering requirements having been met) will be returned to the original payment method within a reasonable timeframe.

Fatcai99 provides its platform and services on an "as is" basis and makes no express or implied warranties regarding the uninterrupted operation of the platform, the accuracy of odds, or the availability of services at any given time.

Fatcai99 shall not be liable for:

• Service disruptions caused by technical faults, system maintenance, or factors beyond our control, including internet outages, third-party service provider failures, or natural disasters.
• Losses arising from betting decisions made by the Player.
• Unauthorised access to a Player's account resulting from the Player's own negligence in safeguarding their login credentials.
• Indirect, consequential, or punitive losses of any kind whatsoever.

Fatcai99's maximum liability to any Player under any circumstances shall not exceed the total net deposits made by that Player in the 30 days preceding the date on which the liability claim arises.

Fatcai99 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Any changes will be published on this page with a clear effective date. Continued use of the fatcai99 platform after any changes are published constitutes acceptance of the revised terms.

Fatcai99 will endeavour to notify Players of any material changes via their registered email or in-platform notifications where possible. It remains the Player's responsibility, however, to review this page periodically.